Shipping Policy

Processing time

Orders are processed within 1–3 business days. Custom or pre‑order items may take longer; see product pages for specifics.

Delivery estimates

• Standard (domestic): 5–12 business days.
• Expedited (domestic): 2–5 business days.
• International: 10–25 business days depending on destination and customs.

Shipping costs

Shipping fees are calculated at checkout based on weight, destination, and service. Free shipping promotions will be applied automatically when eligible.

Tracking

You’ll receive a shipping confirmation email with tracking once your order ships. If you don’t receive tracking within 3 business days, contact support@geekjacket.com.

Customs & duties

International orders may incur import duties or taxes. These are the buyer’s responsibility unless otherwise stated.

Lost or damaged packages

If your package is lost or arrives damaged, email support@geekjacket.com with your order number and photos (if damaged). We’ll work with the carrier to resolve the issue.