Leather Jacket FAQs: Sizing, Shipping & Care | Geek Jacket
Get answers about leather jacket sizing, fit, materials, shipping, returns, exchanges, order tracking and care when shopping at Geek Jacket.
Frequently Asked Questions
Find answers to frequently asked questions about shopping at Geek Jacket, including jacket sizing and fit, leather materials, shipping and delivery, order tracking, returns and exchanges, and leather jacket care.
How can I contact Geek Jacket about an order?
For general order assistance, Geek Jacket lists support@geekjacket.com. The current contact page states a typical response time of 24–48 business hours.
Does Geek Jacket offer biker, bomber, varsity and shearling jackets?
Yes. Geek Jacket carries multiple outerwear styles, including biker, bomber, varsity, suede and shearling jackets, alongside leather blazers, coats, winter jackets and other men's and women's styles.
What is the difference between genuine leather, faux leather and suede jackets?
Genuine leather is made from animal hide, while faux leather uses synthetic materials designed to reproduce the appearance of leather. Suede is a type of leather distinguished by its soft, napped surface. Each material differs in texture, maintenance, durability and price, so check the individual product description before purchasing.
How should I care for a genuine leather jacket?
Keep genuine leather away from prolonged moisture, excessive heat and direct sunlight. If it becomes wet, allow it to air-dry naturally rather than using direct heat. Store the jacket on a supportive hanger in a cool, dry place and use leather-care products suitable for the specific type of leather.
What happens if my jacket arrives damaged or I receive the wrong item?
Contact Geek Jacket customer support promptly with your order number and clear photos of the problem. For defective or incorrect items, Geek Jacket's policy provides for a replacement or refund after the issue is reviewed.
Can I return or exchange a Geek Jacket order?
Eligible items can currently be returned within 30 days of delivery when they are unworn, unwashed and have their original tags attached. Size or color exchanges are subject to availability. Clearance products and items specifically marked Final Sale are not eligible for return.
How can I track my Geek Jacket order?
Once your order ships, Geek Jacket sends a shipping confirmation email containing tracking information. If you haven't received tracking within three business days after shipment is expected, contact customer support for assistance.
How long does Geek Jacket take to ship an order?
Orders are typically processed within 1–3 business days. Current estimated delivery is 5–12 business days for standard domestic shipping, 2–5 business days for expedited domestic shipping, and 10–25 business days for international orders. Custom or pre-order products may require additional time.
Does Geek Jacket ship internationally?
Yes. Geek Jacket offers international shipping. International delivery is currently estimated at 10–25 business days depending on the destination and customs processing. Import duties or taxes may apply and are the buyer's responsibility unless otherwise stated.
Does Geek Jacket sell jackets for both men and women?
Yes. Geek Jacket offers dedicated men's and women's collections, including leather jackets, bomber and biker styles, suede and shearling jackets, seasonal outerwear and other designs.
How should a leather jacket fit?
A leather jacket should generally feel comfortably fitted through the shoulders and chest while still allowing normal arm movement. Biker and tailored styles typically have a closer fit, while bomber, varsity and winter jackets may offer a more relaxed silhouette. Always check the specific product's sizing information before ordering.
How do I choose the right leather jacket size?
For the best fit, compare your body measurements with the size information provided for the jacket you want to purchase. Pay particular attention to chest or bust, shoulders, sleeve length and overall jacket length. If you plan to wear heavier layers underneath, factor that into your preferred fit.
Are Geek Jacket products made from genuine leather?
Material varies by product. Geek Jacket carries genuine leather styles as well as jackets made from suede, shearling and other materials. Check the material and product details on each product page before ordering to see exactly what a specific jacket is made from.
What types of jackets does Geek Jacket sell?
Geek Jacket offers men's and women's jackets across a wide range of styles, including leather jackets, biker jackets, bomber jackets, varsity jackets, suede jackets, shearling jackets, leather coats, winter jackets, trench coats, cosplay jackets and more. Our collections range from timeless leather outerwear to bold, trend-inspired styles.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.